HR

Motivated and Engaged Employees are everyone's dream come true! Happier and more productive employees, less absenteeism and turnover, better performance ... it is almost a panacea for most, if not all, the ills that Corporations and Institutions face. And yet, it has never been easy to figure out sustainable ways to do so. There are some tenets of ancient wisdom, which have been practiced for centuries, but without really any long term improvement in employee motivation or  engagement. This Course will take you into the depths of Motivation Theories, the research behind them, and what their findings and lessons are! It also delves into evolution and history of Human Motivation, to provide a context to understand its complexities; and what works, and what does not, under different circumstances.

The document talks about the ktrends being observed in the Household & Pesonal Care sector

The course is designed for people that want to learn about the latest development agenda the international community agreed to achieve by 2030. Structured around the five pillars of Agenda 2030 – people, prosperity, planet, peace and justice, and partnership, students will learn that these pillars are interconnected and need to be integrated in practical policy-making and operational activities for development, in both developed and developing country settings.

Please note: The total duration for this course is greater than 6 hours. For the purpose of this Badge, only completion of the following modules need to completed and evidenced towards your Badge:

*2030 Agenda for Sustainable Development (2 hours)

*People (2 hours), Prosperity (2 hours)

You can choose to do complete the full course, however, only 6 hours of learning will be eligible for the badge.

This deck and accompanying notes was used at New Manager / Assistant Director Milestones events globally in the Mining & Metals breakout sessions, and focuses on trends and issues in the M&M market.

If you attended the NMADP event and attended Consumer Sector breakout live, the time allocation for this is 90 minutes.

This course specifically enables managers in the M&M sector to:

• Describe the global sector organization and role of sectors in the Vision 2020 strategy

• Describe EY’s digital strategy and how sectors play a krole in bringing digital to the market.

• Describe kdisruptive digital trends and their impact on sector clients and solutions, including examples which demonstrate the benefits our strategic digital alliances

• Describe the risks and opportunities of sector convergence in a digitally-disrupted world

• Understand sector specialization and use sector knowledge tools to develop sector insights

The Energy team has created this ‘NextWave Energy’ self-learning series to help you, as an Energy practitioner, build your knowledge on the subjects that matter to our clients. The materials include talks presented at the World Energy Congress 2019, commentary from industry leaders, guides to our solutions and offerings, and the latest insights developed by Knowledge and our Energy leadership team.

It’s been a period of jackpot growth and earnings for the video gaming industry. In the last five years, video gaming revenues have almost doubled. In the next two years, the industry is forecast to be the fastest growing media and entertainment (M&E) sector after subscription video on demand (SVOD) and online display advertising.

Course objectives enable participates to:

•Demonstrate an understanding of the MVPD ecosystem and ktrends in the industry

•Discuss the kplayers involved in the industry and the challenges thmay face

•Prepare yourself with the resources and materials to increase your knowledge of MVPD and enable your go-to-market strategy for future projects

After you have read this article / abstract / book, you will need to prepare a written synopsis of what you have read and submit it as part of the evidence of learning to your counsellor.

Client Presentation from Media and entertainment client

Priority Solutions Overview:

A) Agile Business Transformation

B) NextGen CX Transformation

Introducing our M&E Playbook

Branding and Comms. Strategy

Spotlight on the Knowledge Team and Resources

Welcome and Opening Remarks

M&E Industry Overview:

A) Cable

B) Broadcast, Cable & OTT

C) Film & TV Studios

D) Agencies

E) Data & Information Services

F) Sports/Live/Experiential

Panel discussion around current industry disruptions and related demands on consulting services

Priority Solutions Overview:

A) Marketing Transformation

B) Media Sales Transformation

M&E Threats and Opportunities

This deck provides a timely and relevant deck on kdynamics, emerging themes and potential disruptors in Alternatives.

On completion of this tutorial, you will be able to: - define corporate social responsibility (CSR) - list some of the business case factors behind the adoption of CSR - outline the elements of the GRI reporting guidelines - explain how CSR affects the banking industry in particular Tutorial Overview CSR refers to those actions whereby business seeks to contribute to sustainable economic development. In its commitment to sustainability, a business recognizes that, in addition to serving its shareholders' interests in the pursuit of economic value, it must also understand the legitimate concerns of other stakeholders such as employees and the wider community. Changing attitudes on the part of consumers and investors mean that CSR is no longer seen as an expensive luxury, but can in fact result in net savings for the business. This tutorial covers the fundamentals of corporate social responsibility, with particular focus on the banking industry.

On completion of this tutorial, you will be able to: - define corporate social responsibility (CSR) - list some of the business case factors behind the adoption of CSR - outline the elements of the GRI reporting guidelines - explain how CSR affects the banking industry in particular Tutorial Overview CSR refers to those actions whereby business seeks to contribute to sustainable economic development. In its commitment to sustainability, a business recognizes that, in addition to serving its shareholders' interests in the pursuit of economic value, it must also understand the legitimate concerns of other stakeholders such as employees and the wider community. Changing attitudes on the part of consumers and investors mean that CSR is no longer seen as an expensive luxury, but can in fact result in net savings for the business. This tutorial covers the fundamentals of corporate social responsibility, with particular focus on the banking industry.

This tutorial focuses on the client needs and associated risk appetites that drive client investing behaviour and processes. The wealth-lifestyle of the client and investment allocation decisions used to meet these are also examined in detail.

This tutorial focuses on the different types of wealth management client as defined by the wealth "pyramid." The spectrum of client styles and attitudes to private wealth management are reviewed in detail. The tutorial also looks at the key types and characteristics of client personalities used in contemporary private wealth management.

This tutorial looks at the area of compliance and the reasons behind the increased regulatory focus on financial institutions and private wealth management firms in recent times.

Estate planning is a key phase of a client’s wealth journey and centers on the transfer of wealth to the next generation of heirs and valued beneficiaries, or to philanthropic purposes. This tutorial looks at the benefits and risks of estate planning, the main steps in the estate planning process, and other key estate planning issues such as regulatory compliance and taxation.

(Ultra-HNWIs or UHNWIs), those with at least USD 30 million in net investable assets, account for a significant amount of the HNW population. UHNWIs have needs and expectations that differ from those of mass affluent and lower high net worth investors. This tutorial looks more closely at UHNW clients, their families, and their related wealth management arm - the family office.

If you want to be a business owner or a corporate executive whose job involves business decisions, then you will certainly need to master three fundamental disciplines: Business Strategy, Management and Leadership, and Marketing Strategy. In this course we focus on Business Strategy: Understand what it takes to be successful in business, with clear concepts and real life examples

Learn a Decision-Making Model and how to Improve your Decision-Making Style for Better Business Performance. Taking the Decision-Making for Business course will help you improve your decision-making habits at work. The course gives you models and techniques that you can use in real-life professional, but also, personal situations. It's all about providing a practical framework for improvement and for creating positive habits in decision-making.

As calls for immediate action on climate change grow louder, the Global Commission on Adaptation has launched a series of summits connecting government, scientific and business leaders. The Commission, led by Ban Ki-moon, Secretary-General of the United Nations, Kristalina Georgieva, CEO of the World Bank, and Bill Gates, suggests adaptation methods to protect food and water supplies, infrastructure, and ecosystems. This sobering report will reassure people that, if leaders take decisive actions, the situation can be changed. If they do not, the world may quickly deteriorate

On completion of this tutorial, you will be able to: - define corporate social responsibility (CSR) - list some of the business case factors behind the adoption of CSR - outline the elements of the GRI reporting guidelines - explain how CSR affects the banking industry in particular Tutorial Overview CSR refers to those actions whereby business seeks to contribute to sustainable economic development. In its commitment to sustainability, a business recognizes that, in addition to serving its shareholders' interests in the pursuit of economic value, it must also understand the legitimate concerns of other stakeholders such as employees and the wider community. Changing attitudes on the part of consumers and investors mean that CSR is no longer seen as an expensive luxury, but can in fact result in net savings for the business. This tutorial covers the fundamentals of corporate social responsibility, with particular focus on the banking industry.

In September 2015, all 193 United Nations member states agreed to adopt 17 Sustainable Development Goals (SDGs), marking a universal embrace of a new paradigm for safeguarding the planet and bettering the human condition. Now comes the hard part, as governments and other primary stakeholders begin to assess their current progress towards achieving the goals. To that end, the Sustainable Development Solutions Network has put forward some guiding principles to help stakeholders begin moving toward implementation of the SDG agenda. getAbstract recommends this preliminary report to academics, business leaders, local and national policy makers, and civic groups working to orient their planning and policy priorities around the SDGs.

Environmental sustainability holds a different meaning for every organization and every individual, and although it’s implemented in a multitude of ways across industries, there is little disagreement about the urgency and importance that surrounds it. An organization must be willing to commit a great deal of its resources - human, technological, and economic - in order to plan, implement, and maintain a realistic green business sustainability strategy. Within organizations, the emergence of strong leaders, carefully laid plans, and innovative processes can help facilitate success in achieving sustainability.

This course discusses employee's engagement within sustainability and the need for individual's to adhere to a sustainable mindset. A great course for someone with pre-requisite sustainability knowledge.

Steve Howard’s sustainability efforts span more than two decades and include starting The Climate Group, a nonprofit climate-change consultancy. Now the head of IKEA’s sustainability initiative, he describes how the furniture giant is making greener, more responsible choices that benefit the company, humankind and the planet

If you entered the business world 30 or even 20 years ago, chances are that profitability was your highest – or perhaps only – priority. Things have changed, as consumers, investors, employees and all other stakeholders now demand that companies make a positive impact on society. And the staggering impact of social media means that you can’t just create a highly-visible illusion of social responsibility that’s low on substance. You’ve got to actually deliver the goods. This Boston Consulting Group Henderson Institute report will give you some idea of how to provide value in the new roaring, but socially responsible, twenties.

An introduction to the concept of CSR, how it relates to customers, companies, employees, the environment and society.

Savvy entrepreneur Ray Anderson knew how to adapt in the face of a crisis. When observers berated his carpet manufacturing firm for plundering the Earth’s resources, Anderson took the critique in earnest and set about transforming his corporate operations

In 2017, the Boston Consulting Group released its first report on “total societal impact,” arguing that social responsibility – not just shareholder value – should drive company strategy. Simply put, socially and ecologically responsible companies get better financial results. This follow-up report, published in 2019, highlights thriving Nordic companies that serve as role models of sustainable business practices and lends weight to the argument for corporate responsibility.

This podcast discusses management hierarchy and decision-making cultures, and breaks down these factors so that managers working across cultures can adapt.

In a classic research-based TEDx Talk, Dr. Lara Boyd describes how neuroplasticity gives you the power to shape the brain you want. Recorded at TEDxVancouver at Rogers Arena on November 14, 2015. Dr. Boyd’s efforts are leading to the development of novel, and more effective, therapeutics for individuals with brain damage, but they are also shedding light on broader applications. By learning new concepts, taking advantage of opportunities, and participating in new activities, you are physically changing who you are, and opening up a world of endless possibility.

It would be easy to say that to deal with difficult people you should be tolerant and accept people's differences. This sounds nice, and might work in the short term, but if you are working with people you find difficult and you expect to be working with them for some period of time you are better off learning how to respond and relate to them. The approach you use depends on the person, the situation, and your willingness to build and blend skills as needed. Dealing with difficult people requires that you first learn how to manage yourself with them. This means being self-aware and practicing self-management. It also means tuning into the feelings and emotions of others, however difficult it might be. When you know what triggers you and how you typically react, you can build skills to help make your interactions with others more productive. This is emotional intelligence, and if you build this capacity, you will be able to deal more effectively with many difficulties in life (including other people)!

If you have ever made a New Year’s resolution, you know how difficult it is to remain steadfast. In fact, 25% of resolutions fail within a week. Psychology professor David DeSteno explains that the rational approach to self-control – willpower – is flawed. He believes an alternative emotional-based method may raise your chances of success. getAbstract recommends DeSteno’s intriguing report to those who long to apply lasting change to their lives.

Everyone fails. It's part of business, and part of life. Those who embrace failure are more likely to achieve their goals. In this course, you'll learn how to embrace failure by developing an attitude of learning from setbacks.

Organizational and interpersonal dynamics will continually challenge your emotional intelligence. In this course, you'll learn how to recognize emotional awareness in, listen to, and empathize with others by using emotional intelligence.

A change in your work situation – whether good or bad – can create a period of uncertainty, stress, and anxiety while you adjust. A clear understanding of what organizational change is, and what to expect when dealing with it, can shorten the period of adjustment so you can get back on track sooner. In this course, you'll explore organizational change and the typical events that can trigger it. You'll also learn about the three specific types of organizational change, common reactions to organizational change, and the stages you can expect to go through when dealing with organizational change.

Whether it's upsizing, downsizing, relocation, new processes, or a complete reorganization, organizational change is inevitable in today's business environment. It's important to not just survive organizational change, but thriving in it, empowering yourself to take control of your career, recognize new opportunities, and propel your career forward. In this course, you will learn the importance of being prepared for organizational change as well as the essential skills needed to handle it. These skills include a willingness to take risks, having an openness to the unknown, and being able to manage yourself through change. The course details the best practices of building self-motivation, which is key to being prepared for organizational change, and it introduces the idea of reframing as a coping method for accepting organizational change. Finally, this course covers the importance of recognizing and capitalizing on the career opportunities presented by organizational change, including having a career plan.

Increasing focus on the importance of diversity in the workplace has shed light on another concept: unconscious bias. Though it's rooted in human nature, it's important to understand what unconscious bias is in order to overcome it and build strong, diverse teams. In this course, you'll learn about the different kinds of unconscious bias and how to recognize them in action. You'll also learn about the importance of addressing unconscious bias in the workplace

Having the ability to work from home comes with many benefits, namely flexibility, independence, and comfort, but with these benefits also come a few difficulties. There are numerous challenges unique to working from a home office that can make successfully navigating this work set-up a struggle. How do you get started? How do you create your own structure from thin air? How do you prevent burnout from all the responsibility? This course answers all these questions and more. It provides concrete tools and insight to allow at home workers of any experience level to set themselves up for success and improve daily functioning and output. By taking this course you will walk away with a working knowledge of how to make working from home work for you. 

In a recent survey, 43% of US workers reported working remotely in 2016. What's more, today's companies and their employees are increasingly recognizing the benefits of remote working - whether it's lower operating costs or happier, more productive teams.

Agile Leadership: Preparing for an Unconventional Career Path

What you'll learn

Shows you how fear based thinking is getting in the way of change.

Teaches you how to rewire your brain toward positive outcomes.

Enables you to create thoughts, actions, and behaviors that align with the outcomes you want.

Provides the necessary tools you’ll need to act on your strategic priorities.

Teaches leaders how to influence their team and who can help them with the change process

Performance anxiety can be a formidable opponent, whether you’re a professional athlete, surgeon, salesperson or student. How you deal with pressure often determines if you are going to succeed or fail. Rick Peterson, a well-respected major league baseball pitching coach for many years, shares valuable techniques and concepts for overcoming difficult, stress-filled situations. Peterson and leadership development expert Judd Hoekstra explain how to turn fear and doubt into opportunity. Their philosophy uses “reframing,” the ability to look at a situation differently and avoid intimidation, and “chunking,” breaking daunting challenges down into smaller pieces. getAbstract believes that their practical, insightful guide can help you interpret events in a way that turns threats into challenges – and challenges into opportunities.

High-level executives often allow their inflated egos to undermine common sense and smart decision making. According to consultant Jen Shirkani, you can find the remedy for that by tapping into your EQ, or emotional intelligence. She explains how ego-driven leaders can sidestep the eight most dangerous traps that undermine success and learn to heed their EQ instead. Shirkani doesn’t cover new ground, but getAbstract believes that senior executives can benefit from her helpful information and solid advice.

Change is a necessary but difficult part of every organization’s work processes. In this course, you’ll learn about key outputs of a change initiative, how to identify stakeholder groups, and how to evaluate the keys to sustainable change.

Change is not an event; it's a process. This course covers resistance and obstacles to change and how to overcome them. Explore effective approaches for communicating and implementing change in your organization.

Through the course, you will recognize how is encouraging innovation across the firm. You will learn about the underlying kaspects that enable and help innovation to flourish within an organization such as our attitude, behaviors and actions. You will discover:

•Importance of mindset: fixed vs. growth

•How to create a safe space for you and your teams to innovate

•Explore ways to build an innovative environment by leveraging innovation techniques such as the six thinking hats, disruptive thinking, design thinking to name a few.

Facing change deployment challenges can help changes succeed long-term. In this course, you’ll learn how make change more comfortable, communicate change to different groups, and use training and performance management to make change last.

A key challenge for managers is keeping employees motivated and productive during times of change. To survive and grow in volatile markets, organizations have to embrace change; they have to innovate and adapt. However, because change involves uncertainty, it's stressful, and it can evoke fear and resistance among employees – just at a time when an organization needs everyone to pull together and give their best efforts. In this course, you'll learn how to recognize and manage employee stress, as well as your own stress, during periods of change. You'll also learn about common reactions to change, and ways to motivate and support employees.

From this book, you will learn

How to manage organizational change and transition; and

What concrete steps you can take to move employees through a transition successfully.

Based on rigorous research, but packed with practical diagnostics and frameworks, this book shows you how to create a fit-for-purpose workplace in a world where only the agile will flourish.

Showing you how to achieve better business value delivered faster for less cost, this book provides guidance on addressing the potential mismatch between Agile software teams, program managers, enterprise architects, executives and many other groups.

Learn about ways to avoid traps that impair your ability to make decisions and take action in complex, fast-changing and interconnected times.

In this summary, you will learn how to use "beautiful questions" to your advantage.

What you'll learn

develop stronger relationships based on mutual understanding

probe for deeper understanding of issues causing stress and tension

identify and rectify your bad habits that may be accidentally causing communication problems in relationships

gain higher levels of trust and respect in your relationships

listen with a new found clarity

understand how different types of questions impact conversations

use questions to deeply understand the motives and actions of others.

When communicating, the response from the communication recipient is as important as the message that's given. When you're on the receiving end of a communication, you have the responsibility to be receptive and understand what was intended. This requires two essential skills: listening and questioning. In this course, you'll work on sharpening those skills, as well as getting yourself in the right receptive mind-set for communicating.

A key factor in advancing your career is using good communication skills to build strong professional relationships and maintain an effective business network of contacts. This course provides you with the essential communication skills required to establish a business network and includes strategies for building rapport with new contacts during networking opportunities. It also covers best practices for maintaining your network so that business contacts can help you achieve your career goals.

Think of a problem or challenge you had to solve at work recently. How did you approach it? Did you find yourself overwhelmed with the number of possible solutions? Were you unsure how to even start? Design thinking can help.

Design thinking is a five-step human-centered process for creative problem solving. It was popularized by the Stanford d.school and IDEO, and has been used by organizations around the world to solve knotty problems. It is all about understanding your user's needs and solving the right problem. By using this human-centered design approach, you can develop products and services that truly help your user.

This course is meant to serve as an introduction to the principles of design thinking and touches on ways you can implement it in your workplace. The material is best suited for students who are new to design thinking or want a refresher on the core concepts. Luckily, design thinking can be applied to almost any field; no matter what your profession, design thinking can help you discover and implement the best solutions to problems you encounter.

In this course, you will:

•Apply the 5-step design thinking process to a design challenge in your organization.

•Empathize with your users through interviews and observations, in order to take a human-centered approach to a challenge.

•Define your core problem by synthesizing and analyzing information gathered during your empathy work.

•Ideate solutions to your problem by brainstorming using "How might we..." statements.

•Prototype your ideas rapidly to identify the best possible solution for your problem.

•Test your prototypes with users to gather feedback on your proposed solution.

•Pitch design thinking to your team or organization using storytelling.

You will spend the duration of this course completing your own design thinking project, solving a design challenge of your choice. Each section contains activities that help you apply each step of the process to your design challenge. I've also provided a workbook for you to complete as you progress through this course with all the templates you need to complete your project. These can also serve as resources as you bring design thinking to your own day-to-day work!

Think of a problem or challenge you had to solve at work recently. How did you approach it? Did you find yourself overwhelmed with the number of possible solutions? Were you unsure how to even start? Design thinking can help.

Design thinking is a five-step human-centered process for creative problem solving. It was popularized by the Stanford d.school and IDEO, and has been used by organizations around the world to solve knotty problems. It is all about understanding your user's needs and solving the right problem. By using this human-centered design approach, you can develop products and services that truly help your user.

This course is meant to serve as an introduction to the principles of design thinking and touches on ways you can implement it in your workplace. The material is best suited for students who are new to design thinking or want a refresher on the core concepts. Luckily, design thinking can be applied to almost any field; no matter what your profession, design thinking can help you discover and implement the best solutions to problems you encounter.

In this course, you will:

•Apply the 5-step design thinking process to a design challenge in your organization.

•Empathize with your users through interviews and observations, in order to take a human-centered approach to a challenge.

•Define your core problem by synthesizing and analyzing information gathered during your empathy work.

•Ideate solutions to your problem by brainstorming using "How might we..." statements.

•Prototype your ideas rapidly to identify the best possible solution for your problem.

•Test your prototypes with users to gather feedback on your proposed solution.

•Pitch design thinking to your team or organization using storytelling.

You will spend the duration of this course completing your own design thinking project, solving a design challenge of your choice. Each section contains activities that help you apply each step of the process to your design challenge. I've also provided a workbook for you to complete as you progress through this course with all the templates you need to complete your project. These can also serve as resources as you bring design thinking to your own day-to-day work!

People with a growth mind-set achieve ever-higher levels of performance, and help their organizations thrive. In this course you'll learn what constitutes a growth mind-set and how develop and embrace it.

Decision-making is a valued skill. Those who possess business acumen make business decisions that lead to success for their companies. In this course, you'll learn how developing your business acumen can enhance your decision making skills.

The best leaders have a clear picture of their organizations' people and systems, what drives them, and how they interact. In this course, you'll learn about organizational awareness and how you can develop and use it in your career.

Articulating a problem requires asking the right people the right questions. In this course, you'll learn about identifying stakeholders, gaining their input and trust, and using analysis techniques to get to the root cause of a problem, Overview: Articulating a problem requires asking the right people the right questions. In this course, you'll learn about identifying stakeholders, gaining their input and trust, and using analysis techniques to get to the root cause of a problem, Overview: Articulating a problem requires asking the right people the right questions. In this course, you'll learn about identifying stakeholders, gaining their input and trust, and using analysis techniques to get to the root cause of a problem, Overview: Articulating a problem requires asking the right people the right questions. In this course, you'll learn about identifying stakeholders, gaining their input and trust, and using analysis techniques to get to the root cause of a problem, Overview: Articulating a problem requires asking the right people the right questions. In this course, you'll learn about identifying stakeholders, gaining their input and trust, and using analysis techniques to get to the root cause of a problem, Overview: Articulating a problem requires asking the right people the right questions. In this course, you'll learn about identifying stakeholders, gaining their input and trust, and using analysis techniques to get to the root cause of a problem, Overview: Articulating a problem requires asking the right people the right questions. In this course, you'll learn about identifying stakeholders, gaining their input and trust, and using analysis techniques to get to the root cause of a problem, Overview: Articulating a problem requires asking the right people the right questions. In this course, you'll learn about identifying stakeholders, gaining their input and trust, and using analysis techniques to get to the root cause of a problem

What you'll learn

Students will be more innovative and strategic business thinkers, able to surprise colleagues, interviewers, and competitors with unexpected, disruptive strategic ideas

Students will master a rigorous strategic framework to assess new opportunities and mitigate potential threats

Students will have a clear strategy that will set them on a faster growth path and help them produce profits and lifestyle they desire

Students will have several new disruptive growth ideas they can implement today

Students will add a new strategic framework and process that complements traditional quantitative business skills to their repertoire

Students will be able to produce strategic business plans that unlock disruptive growth

Students will be able to continually produce innovative growth ideas for their business or clients

Successful people are generally trained, excellent listeners. In this course, you'll learn common misconceptions about listening, how to hone your listening skills, and what to do when you encounter roadblocks to listening.

If your organization develops a positive learning culture, it will not only weather difficult times better than most, but will flourish in an ultracompetitive global market. A positive learning culture motivates and energizes your employees to focus on your organization's strategic objectives. In creating a learning culture, you, as a leader, need to ensure that employees at all levels have a positive attitude toward learning. In this course, you will be introduced to organizational learning and its benefits to your organization. It examines the role of training, knowledge management, and technology in facilitating organizational learning, and stresses the pivotal role of the learning culture. By exploring the essential elements and indicators of a pro-learning culture, the course prepares you to assess your current workplace and determine how conducive it is to learning. Developing positive organizational learning will increase your competitiveness and create more satisfied, goal-oriented employees – which leads to a more profitable organization.

Carol Dweck researches “growth mindset” — the idea that we can grow our brain's capacity to learn and to solve problems. In this talk, she describes two ways to think about a problem that’s slightly too hard for you to solve. Are you not smart enough to solve it … or have you just not solved it yet? A great introduction to this influential field.

Power of Story with Dr Jennifer Aaker from Asia-Pacific Partners' Conference 2019

Active listening skills are used by professionals in a wide range of occupations to enhance their work. In this course, you'll learn listening skills that can help in the workplace, and techniques for becoming an effective active listener.

This learning is required to complete this badge.

Read this article to understand the unique power of questions and how thcan make for a better working world.

New research shows that curiosity is vital to an organization’s performance—as are the particular ways in which people are curious and the experiences they are exposed to. This package examines how leaders can nurture curiosity throughout their organizations and ensure that it translates to success. You need to read all 3 articles in the package.

Former CNN anchor and White House correspondent Frank Sesno spent his career asking questions. Based on his “taxonomy of questions,” he explores the value of inquiry. Each chapter covers a different type of question, including “diagnostic, bridging, confrontational, mission, interview, legacy,” and more. Sesno also discusses interviewing experiences, and he includes a helpful guide to possible questions you might ask within each category. getAbstract recommends his helpful manual to executives, managers, media professionals, teachers, health care practitioners and anyone who uses questions every day.

Do you want to accelerate your career growth? Get a raise or promotion? Consider becoming a mentor. Research shows mentors receive promotions and are more likely to earn raises. A study by the Association of Talent Development (2017) found that 75% of executives believe mentoring was key to their success, and 75% of millennial employees surveyed expected their manager to mentor them. Being a mentor gives you additional opportunities to practice your leadership, grow your communication skills and hone your emotional intelligence. If you're at the peak of your career, mentoring is a great way to continue to expand your network and build a legacy. Becoming a great mentor is good for you, your mentee, and your organization.

You can be as creative as Pablo Picasso or as innovative as Steve Jobs – or close – no matter who you are. Just follow the practical new-ideas system developed by “Innovation Guru” Phil McKinney, formerly a chief technology officer at Hewlett-Packard. His step-by-step innovation guidelines help you out-innovate your competitors, and develop new products and services. getAbstract finds his methods helpful for those competing in today’s “creative economy,” where great ideas are the hottest currency.

Solving business problems and business cases using hypothesis-based problem solving - method of the top consulting firms

•Explore best practice approaches to idea selection and executing on innovation.

•Internalize the core principles of building a sustainable culture of innovation.

This workshop is for individuals and teams energized to drive change, but struggling to get started.

Retired MIT professor Edgar H. Schein makes a solid case for humility. He explores the way American culture prioritizes action, practicality and competition over courteousness and respect. Schein encourages openness and curiosity about others in the form of “Humble Inquiry” – “the fine art of drawing someone out, of asking questions to which you do not already know the answer, of building a relationship based on curiosity and interest in the other person.” To counter a working environment often short of manners and civility, getAbstract recommends this slim but powerful book to executives, managers, leaders and anyone who wants to know how to ask a polite question and who really wants to know the answer.

The Greek philosopher Socrates, father of the famous Socratic method, never met a question he did not like. Executive coach and consultant Gary B. Cohen shows a similar enthusiasm for the power of questions, believing that you should measure great leaders by what they ask rather than how they command. And to that end, he provides a number of specific leadership questions designed to accomplish five broad goals: “improve vision, ensure accountability, build unity and cooperation, create better decisions and motivate [people] to action.” Although Cohen’s writing style is quite basic, his colorful anecdotes and case studies effectively tackle an often overlooked facet of leadership.

Become a great leader, unlock employee potential & inspire a creative corporate culture by embracing a growth mindset

What you'll learn

Develop the #1 most important leadership quality (the growth mindset)

Feel confident in your ability to learn any skill you need to be a great leader

Understand the true depth of human potential

Stop holding yourself back due to a fear of failure

Be less sensitive to constructive criticism and embrace ways to improve

Avoid the fatal mistakes that leads many organizations to fail

Instill a growth mindset in your employees and coach them to reach their potential

Inspire a growth-oriented culture that values learning and creativity

Bring your organization into the future by understanding disruptive innovation and blue ocean thinking

Use proven strategies to set growth-oriented goals and action plans

A new course from one of Udemy's most popular teachers.

Are you ready to take your work to a new level?

This project you’re working on, the new business or offering, what sort of value does it create?

This is a loaded question but a vital one. That's our work. It's what we do: we build organizations and projects that create value. No value, no project. Understanding the levers of value creation gives you a significant unfair advantage.

This is a master class for leaders, marketers, managers and freelancers. It includes a 35-page workbook and a series of direct, useful conversations that are guaranteed to change the way you approach your work.

What we’re seeking here isn’t a fancy elevator pitch or a carefully compressed mission statement. Instead, the challenge is to describe (without regard in any way for how you benefit, or for how your organization profits), precisely what’s in it for the user, the customer, the people you seek to serve.

Seth Godin is one of the most popular bloggers in the world, the guy American Way Magazine called, “America’s Greatest Marketer.” He’s written 18 bestselling books, started successful companies, but mostly, he’s a teacher.

In his first ever Master Class, Godin doesn’t waste time with entertainment. Instead, he’s put together a focused, useful course and a significant workbook, all designed to help you produce more value in less time.

Watch the videos, do the workbook, engage with your fellow students and then repeat the process. After a few cycles, you will begin to see things you’ve never realized were important.

Go make a difference. This course will help make that possible.

Packed with personal insights, case studies, and clear, actionable recommendations, this practical book defines a new corporate culture grounded in diversity of thought and attitude that creates an environment conducive to innovation.

Francesca Gino, a professor at Harvard Business School, shares a compelling business case for curiosity. Her research shows allowing employees to exercise their curiosity can lead to fewer conflicts and better outcomes. However, even managers who value inquisitive thinking often discourage curiosity in the workplace because they fear it’s inefficient and unproductive. Gino offers several ways that leaders can instead model, cultivate, and even recruit for curiosity.

The Yoga Mobility Challenge consists of 15 x 15 minute yoga videos that advance your yoga skills as you energize the body, improve joint mobility and increase dynamic flexibility. The course becomes progressively harder as you move through the lectures.

What you'll learn

• Use simple tricks to lead a happier life

• Understand where real happiness comes from

• Dispel common myths about what it means to lead a fulfilled life

• Connect more deeply with other people

eak performance coach Akash Karia discusses the seven major habits of “emotionally resilient” people and explains how to integrate these behaviors into your life. Experts claim that the most successful people aren’t necessarily the most intelligent or best educated; they’re the most emotionally resilient.

What you'll learn

• Know your habitual, automatic reactions to stress

• Access the resources of mindfulness and compassion

• Make more conscious choices in pressured situations

• Grow stronger and wiser right in the very midst of stress

• Experience a larger, more empowered and joyful way of being in the world

Your time and attention have never been more valuable. Tech companies vie for your attention and trade it as a commodity. They lure you into increasing your time on their platforms, and exploit neuroscientific discoveries to manipulate your online behavior. You succumb to the barrage of distractions, losing focus and creativity. “Digital anthropologist” Brian Solis noticed the demise of his own creativity and developed the Lifescale method in response. He provides a framework for recapturing your focus, rekindling your creative spark, and igniting a deep sense of purpose and well-being.

1. What is mindfulness?

2. What's the difference between mindfulness and meditation?

3. Why mindfulness now?

4. Isn't thinking good?

5. Guided audio awareness of breath

6. What skills are you building when you do the previous exercise?

The secret to dealing with life’s interruptions is incredibly simple: Give each distraction just “one second’s” time, mindfully. Many companies turn to mindfulness to help their workers become more attentive and less distracted, including Microsoft, Accenture, Nike, American Express, General Electric, Google, Sony, KLM and Royal Bank of Canada. getAbstract recommends this useful, compact mindfulness program to busy executives, managers and workers, and to those seeking to reclaim their attention from the onslaught of daily distractions.

If you have more things to do than you have time and frequently get overwhelmed with all your priorities and tasks, you are in the right place! I designed this course to help people from all walks of life that struggle with trying to get it all done.

If you experience stress in your live, regardless of the cause nor its intensity, this course is for you.

Stress management expert George S. Everly Jr., consultant Douglas A. Strouse and an original US Navy SEAL, Dennis K. McCormack, all PhDs, discuss how resilience separates winners from everyone else. They catalog the five primary attributes of resiliency – “active optimism, decisive action, moral compass, relentless tenacity and interpersonal support” – and explain how you can develop these traits. And they present new and existing research, clinical observations, and interviews with heroically resilient people. getAbstract recommends the authors’ inspirational message to those who want to reduce their stress and build their satisfaction with life by increasing their resilience.

We believe we should work hard in order to be happy, but could we be thinking about things backwards? In this fast-moving and very funny talk, psychologist Shawn Achor argues that, actually, happiness inspires us to be more productive.

Learn about how to reduce stress and burnout in the workplace.

Take control of your time, your to-do list, and your overwhelm. Learn how to get it all done, without the stress. If you're someone who has a LOT on their plate and wants to find a system to handle it all, but who also craves downtime for yourself, this course is for you.

Gallup Inc., the world’s most experienced polling organization, set out to determine what makes people happy. In this book, Tom Rath and Jim Harter, two Gallup professionals, dissect the organization’s complex research findings. Real well-being depends on a blend of satisfaction in five distinct areas: work, money, health, social life and community

getAbstract recommends this book to people interested in reducing their stress, deepening their self-awareness and sharpening their focus.

Many of us now work in constantly connected, always-on, highly demanding work cultures where stress and the risk of burnout are widespread. Since the pace and intensity of contemporary work culture are not likely to change, it’s more important than ever to build resilience skills to effectively navigate your work life.

Best-selling author Shawn Achor, a psychologist who teaches and conducts education-related research at Harvard University, discusses five basic skills you need to make sustainable positive changes in your life. He explains that happy people live longer and enjoy better health, higher productivity and greater success. These people generally see obstacles as temporary, while unhappy people tend to see roadblocks as permanent. Achor describes how to create an environment conducive to personal happiness that fosters lasting, satisfying change. He offers thorough data to back up his main points and most of his text is interesting, though some readers may find it somewhat academic. Nonetheless, presenting five concrete steps toward achieving happiness is a great practical achievement. getAbstract recommends Achor’s method to busy people who seek actual measures they can take to become happier.

For most of your life, you probably learned to compete and to focus on your personal accomplishments. Happiness expert Shawn Achor argues you can achieve more when you work with others. Going it alone leads to isolation, unhappiness and realizing only your “Small Potential.” When you lift others up and work as a team, you can achieve your major goals, or “Big Potential.” Achor provides a blueprint for making minor changes that can have a big impact on your life and help you become a significant leader regardless of your position in your organization. Achor says to build your career by establishing a system of positive influencers around you. Learn to give praise and recognition. Create a defense system against negativity. And, sustain this foundation so you can realize your greatest potential.

Full Catastrophe Living is a manual for developing your own personal meditation practice and learning how to use mindfulness to promote improved health and healing in your own life. It is based on Jon Kabat-Zinn's highly acclaimed stress reduction programme at the University of Massachusetts Medical Centre, where he uses mindfulness to help thousands of people cope with stress, anxiety, pain and illness.

This book will enable you to develop your own stress management programme. It provides easy-to-follow meditation techniques, a detailed eight-week practice schedule, dozens of success stories, plus the latest research findings.