Research

Research Methods

This document supplements the FutureConsumer.Now ‘8 forces that will shape the future consumer’ viewpoint by providing additional insights about each of the 8 hypotheses, including ktakeaways and paradigm shifts. 

Watch this TEDTalk, during which Margaret Heffernan shows us that good disagreement is central to progress. She illustrates (sometimes counterintuitively) how the best partners aren’t echo chambers -- and how it makes sense for organizations to allow people to deeply disagree. 

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Upon accessing the learning, please click "Watch the video" on the top of the page to watch the TEDTalk.  If you are unable to view the video due to your location, please read the full summary of the video provided by getAbstract on the same page.

Watch this TEDTalk to learn about the importance of hearing more than just a “single story” from a person.  Our lives and our cultures are composed of many overlapping stories. Novelist Chimamanda Adichie tells the story of how she found her authentic voice -- and warns that if we hear only a single story about another person or country, we risk a critical misunderstanding.

Access Instructions: To ensure access to this learning, please be sure that you have created and logged into your getAbstract account using your EY email address.

Upon accessing the learning, please click "Watch the video" on the top of the page to watch the TEDTalk.  If you are unable to view the video due to your location, please read the full summary of the video provided by getAbstract on the same page.

Read this book summary on Working GlobeSmart, by Ernest Gundling, to learn 12 valuable people skills for working internationally.

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Read this article to learn the meaning of micro-inequities, examples of micro-inequities in today's workforce, and how to work towards eliminating them.

Watch this TEDTalk to learn about the importance of hearing more than just a “single story” from a person.  Our lives and our cultures are composed of many overlapping stories. Novelist Chimamanda Adichie tells the story of how she found her authentic voice -- and warns that if we hear only a single story about another person or country, we risk a critical misunderstanding.

Access Instructions: To ensure access to this learning, please be sure that you have created and logged into your getAbstract account using your EY email address.

Upon accessing the learning, please click "Watch the video" on the top of the page to watch the TEDTalk.  If you are unable to view the video due to your location, please read the full summary of the video provided by getAbstract on the same page.

Watch this TEDTalk to learn about the dynamics of trust and technology, with takeaways for businesses, individuals, economists, and more.  Rachel Botsman touches upon the concept that innovative technology is strengthening people’s trust in the unknown – including unacquainted people, unfamiliar companies and novel concepts. 

Access Instructions: To ensure access to this learning, please be sure that you have created and logged into your getAbstract account using your EY email address.

Upon accessing the learning, please click ""Watch the video"" on the top of the page to watch the TEDTalk.  If you are unable to view the video due to your location, please read the full summary of the video provided by getabstract on the same page.

The steps of creating a compelling story to connect with your audience

This talk was given at a local TEDx event, produced independently of the TED Conferences. Using Zen sensibilities of simplicity and clarity as his guide, Garr Reynolds re-introduces us to the craft and power of a well-told story.

This book is an informative manual to executives leading multinationals in a changing global business environment.

In this summary, you will learn how to use the eight scales of the "culture map" to navigate international business.

In this summary, you will learn how cultural differences among multi-national team members affect their ability to cooperate and succeed.

In this course, you'll learn about what causes conflict on a team and the important role of healthy communication in handling conflict.

This White Paper looks into the striking similarities across most countries in how employees characterize inclusion and the leadership behaviors that help to foster it.

In this course, you'll learn methods for effectively building and managing teams that focus on improvements in three areas: communication, cooperation, and trust.

This book describes how to recognize and cultivate the three essential virtues of an "ideal team player."

Agile from a business analysts POV. General overview of agile and how it works. How to write user stories, acceptance criteria and story mapping. Understand your role on an agile team. 

This is an introductory course, applicable to everyone. It covers the key concepts and tools of Agile development, agile project delivery and agile project management

Explore Hybrid Agile approaches, including situations when a hybrid approach may be appropriate, common hybrid models, and assessments of Agile and hybrid suitability. Discover the stages of knowledge gaining and project tailoring and examine the impact of hybrid approaches on fundamental Agile values and principles.

This is part 1 of a 7 part course. This offers an introduction to agile project management and highlights the differences between agile and waterfall methodologies. Completion of this series of courses meets the 21 hour requirement for PMI-ACP qualification 

This is part 3 of a 7 part course. Completion of this series of courses meets the 21 hour requirement for PMI-ACP qualification.  Part 3 covers a deeper understanding of the principles behind agile and scrum. Agile teams. Applying agile in a broader context. Develop skills to lead, coach and mentor project teams. 

In this course, you will be introduced to Agile software development methodologies such as Extreme Programming, Lean, and Kanban.

This course cover the scrum methodology fundamentals with the aim of students passing the Professional Scrum Master certification. 

This course is targeted at individuals preparing for the Scrum Master Exam. It provides 4 professional development units if you're a PMI credential holder (3 technical, 1 leadership)

This course introduces basic control tools commonly used in Lean Six Sigma projects. Specifically, it explores how total productive maintenance (TPM) promotes shared responsibility for maintaining process gains, and how the visual controls provide at-a-glance information about process performance. In addition, this course highlights the need to re-analyze the measurement system after improvement solutions are implemented, and provides guidelines for drawing conclusions from this. It tours the key elements of a vital tool for maintaining controls - the control plan - and explores the steps for developing an effective plan. This course is aligned with the ASQ Certified Six Sigma Black Belt certification exam and is designed to assist learners as part of their exam preparation.

This course focuses on how to customize Scrum for a variety of development management methods such as an empirical process, a defined process, and evidence-based management. This course also provides best practices on integrating Scrum with other Agile methods such as Lean, Kanban, and XP

Aims to teach agile concepts from the ground up. Introduces the concept and principles of agile.  Provides an introduction to Scrum, Kandan and Scrumban methodologies. Also delves into different agile roles and agile estimation techniques. 

This course covers the scrum methodology. The fundamentals are covered: scrum concepts, pillars, fundamentals, rituals etc. Master the different scrum tools. Understand the history of scrum and the differences between scrum and waterfall. 

Learn how to extract, express and analyse business needs in formats that are supported by Agile, Lean and DevOps philosophies. Learn how to express these needs through user story format. This is an exercise heavy course designed to teach the core techniques and methods of business analysis. 

Scrum: How to do twice as much in half the time

This course covers the Scrum meeting and user stories in depth. It also covers key concepts, such as velocity and technical debt.

In this course, you'll learn about the guiding principles of Scrum, an overview of the process, the makeup of a Scrum team, Scrum artifacts, and the INVEST guidelines.

Whitepaper by Dave West (CEO Scrum.org) and Jayne Groll CEO Devops Institutes 

On this episode of the Humans of DevOps Podcast, Jayne Groll sits down with Sam Fell, AVP of Enterprise Marketing at CloudBees, to discuss how IT professionals can identify which skills they need to learn in order to stay relevant and be able to help their organization thrive.

This Course is a Comprehensive Guide to accelerating Creativity, Creative Thinking and Innovation! Become an Expert or Master at what you do, and enhance and boost Creativity and Innovation in your team and organization, by learning from the Research and Science !

Wireframe to communicate ideas

Annotate wireframes to illustrate interaction design

Apply user psychology to design

Build a resource library

Integrate wireframes into the design process

To access the course, sign in with your id and get started. 

Create low-fidelity prototypes

What makes for a great user experience? How can you consistently design experiences that work well, are easy to use and  people want to use? This course will teach you the core process of experience design and how to effectively evaluate your work with the people for whom you are designing. You'll learn fundamental methods of design research that will enable you to effectively understand people, the sequences of their actions, and the context in which they work. Through the assignments, you’ll learn practical techniques for making sense of what you see and transform your observations into meaningful actionable insights and unique opportunity areas for design. You’ll also explore how to generate ideas in response to the opportunities identified and learn methods for making your ideas tangible. By answering specific questions and refining your concepts, you’ll move closer to making your ideas real. We’ll use cases from a variety of industries including health, education, transportation, finance, and beyond to illustrate how these methods work across different domains. 

What you'll learn

- Learn to find specific audiences for your ideas.

- Develop human-centered design skills that enable you to create great products and services

- Learn how to reduce the risks associated with entrepreneurship by validating your ideas before launching.

- Build a great brand for your new business.

- Learn how to raise a seed funding round no matter where you are in the world.

This is a course aimed at making you a better designer. The course marries theory and practice, as both are valuable in improving design performance. Lectures and readings will lay out the fundamental concepts that underpin design as a human activity. Weekly design challenges test your ability to apply those ideas to solve real problems. The course is deliberately broad - spanning all domains of design, including architecture, graphics, services, apparel, engineered goods, and products. The emphasis of the course is the basic design process: define, explore, select, and refine. You, the student, bring to the course your particular interests and expertise related to, for instance, engineering, furniture, fashion, architecture, or products. In prior sessions of the course about half of the participants were novices and about half had prior professional design expertise. Both groups seem to benefit substantially from the course. All project work is evaluated by your peers -- and indeed, you will also be a peer reviewer. This format allows you to see an interesting collection of projects while getting useful feedback on your own project.

What you'll learn:

Develop Alteryx Workflows

Create ETL (Extract Transform and Load) Processes

Perform Predictive Analytics Functions

Build Custom Data Transformations

Develop Repeatable Alteryx Macros

Embed custom R code inside Alteryx

Use Alteryx in your Professional Day Job

Dive into new analytics techniques with lessons that incorporate videos, hands-on activities and quizzes to assess your knowledge.

Please note you need to complete all lessons to have this learning counted towards your badge application.

This eLearning course outlines how to use the Databook Automation (DBA) tool available within Daisey. DBA is a tool to assist in generating TD databooks from source financial files. Power BI dashboards are also made available to analyze trends and financial KPIs in a visual and dynamic manner. 

A data warehouse combines data from multiple sources that can be used to create analytical reports. This course covers schemas and tables that are created within it and how to create dimension and fact tables.

This course, which is designed to serve as the first course in the Recommender Systems specialization, introduces the concept of recommender systems, reviews several examples in detail, and leads you through non-personalized recommendation using summary statistics and product associations, basic stereotype-based or demographic recommendations, and content-based filtering recommendations. 

This course will design statistical experiments and analyze the results using modern methods.Also explore the common pitfalls in interpreting statistical arguments, especially those associated with big data. 

You'll learn how to make it easier for people to interact with what they see on the screen – whether they know what to tap, swipe or click, and whether what happens meets their expectations and moves them closer to their goals. You'll learn how to create and apply hierarchy, color, contrast, typography and gestalt principles to design appropriate visual cues so people know where and how to take action.You'll learn how to make it easier for people to interact with what they see on the screen – whether they know what to tap, swipe or click, and whether what happens meets their expectations and moves them closer to their goals. You'll learn how to create and apply hierarchy, color, contrast, typography and gestalt principles to design appropriate visual cues so people know where and how to take action.

Growing Beyond Borders™ (GBB) is an EY-owned and designed tool that visually represents data over the world's geography. Designed to be used collaboratively alongside a client, it offers a new, highly interactive approach to working with clients around their cross-border strategies and a better understanding of their risks.

Please use the table in the link to find the available training dates and times to sign up to the session(s) that interest you the most.

The core content of these sessions will always include a short introduction to the kfeatures and principles of GBB, but are also tailored to each topic as described.

Do you want to build a chatbot, so a bot that can talk? Yes a bot that can talk to your friends or customers or fans while you sleep or do something else. You can make one for your customer that keep on asking the same questions. Or if you have a community for your fans and followers that want to know your personal details. Use your imagination, any time you have to reply the same thing over and over again, someone else like a bot can do it for you. 

In the first part of the course we’ll make a chatbot without programming skills. We’ll build a ChatBot that can answer frequently asked questions and I'll show you how to teach your bot to have any other dialogs. We'll learn this by teaching our ChatBot to take job interviews. We’ll use DialogFlow previously called API.AI to process natural language, that is understand what users want. Chat bot will communicate to it’s customers via the Facebook Messenger. 

And in the second part we’ll use Node.js to upgrade the bot. So the basic knowledge of javascript and Node.js is needed.

With the new app our bot will be able to remember things, that is store information into a database or connect to other API services. With this bot will gain external knowledge and functionality. 

This course is designed to provide a complete introduction to Deep Learning. It is aimed at beginners and intermediate programmers and data scientists who are familiar with Python and want to understand and apply Deep Learning techniques to a variety of problems.

Theano / Tensorflow: Autoencoders, Restricted Boltzmann Machines, Deep Neural Networks, t-SNE and PCA. In these course we’ll start with some very basic stuff - principal components analysis (PCA), and a popular nonlinear dimensionality reduction technique known as t-SNE (t-distributed stochastic neighbor embedding).

Brian Lio, CEO of cryptofinance research site Smith and Crown, and head of research Matt Chwierut discuss how they do their research, how they decide which projects to cover in-depth rather than just list and when they provide advisory services for teams. They also discuss how they think the blockchain and crypto space will develop, the best structures for token sales, and why they joke that financial institutions haven't heard anything Smith and Crown has said.

This professional certification is for individuals with extensive business analysis experience.

Transforming Culture and Capabilities to Execute Business Strategy: The Agile Way to Business Strategy Success 

Requirements - Any prior understanding of organization culture and strategy; as well as change management experience, will be helpful.

Learn business analysis tools and techniques to recommend solutions and strategies that produce business value. This course will take you through the 5-Step Strategy Analysis process.

1.Analyze the Current State 

2.Define the Future State

3.Assess the Risks 

4.Determine a Change Strategy 

5.Create a Business Case

Within each step, you’ll learn the techniques, tools, and skills through the use of practical, real-world examples – meaning you won’t just understand the 5 steps, you’ll also know how to apply them.

Pre-requisites - No Business Analysis experience necessary, but it is recommended (not required) that you have taken the first course in the Business Analysis Process Series, "Identify and Define the Problem" available in Bronze badge. 

Productivity depends on innovation. Innovation depends on intense curiosity – the quest to find out: “Is there a way to do this better/cheaper/faster?” This question prompted Jeff Bezos to create Amazon, Michael Dell to start Dell Computer and Niklas Zennström to organize Skype. Asking “Why” prompted Sean Moore to invent the Crescent Rod, a curved shower curtain rod; Chip Wilson to found Lululemon Athletica, a quality yoga clothing supplier; and four Harvard students to invent Soccket – a soccer ball that generates electrical power for poor families through kinetic energy. Business journalist Amanda Lang reveals how asking “Why?” can fuel innovation and promote a spirit of inquiry in your workplace. She offers valuable insights and excellent case histories. getAbstract recommends her findings to parents, executives, educators, and all those who want their organizations – or, for that matter, their kids – to be innovative and productive.

Read this book summary of Driven by Difference, by David Livermore, which talks about showing respect, listening, gaining clarity and arriving at consensus in diverse teams. Livermore identifies political correctness (which is different to true inclusiveness) and suggests that people should not be afraid of embracing their differences.

Access Instructions: To ensure access to this learning, please be sure that you have created and logged into your getAbstract account using your EY email address.

In this summary, you will learn why great leaders inspire their customers, (rather than manipulating them into buying), what inspirational leaders do to build employees' and customers' trust, and how to hire others who share your vision.

This is the fourth course in the specialization, "Business Statistics and Analysis". The course  introduces you to the very important tool known as Linear Regression. You will learn to apply various procedures such as dummy variable regressions, transforming variables, and interaction effects. All these are introduced and explained using easy to understand examples in Microsoft Excel.